Privacy Policy
Last updated: June 2026
Overview
iTechFix ("we", "us") respects your privacy. This policy explains what information we collect when you contact us or visit our stores, how we use it, and the choices you have. We are a local electronics repair company operating physical retail locations in North Texas.
Information we collect
We may collect the following information when you submit a repair request or contact us:
- Contact details such as your name, phone number and email address
- Device details and a description of the repair issue
- Your preferred store location
- Basic website usage data through standard analytics
How we use your information
We use the information you provide to:
- Respond to your repair request and provide a quote
- Coordinate your repair and contact you about its status
- Improve our services and store experience
- Comply with legal obligations
How we share information
We do not sell your personal information. We may share information with service providers who help us operate (such as communication or analytics tools) and where required by law.
Data retention & security
We keep your information only as long as needed to provide our services and meet legal requirements, and we use reasonable measures to protect it.
Your choices
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at info@itechfix.net or by visiting any iTechFix location.
Contact us
Questions about this policy? Email info@itechfix.net or call (214) 308-9190.